Privacy policy
This Privacy Policy explains the policy regarding the collection and use of information we collect when you access the https://francelli.it website (“Service”). This Privacy Policy describes your rights and how you are protected by privacy laws.
We inform you that the personal data we have received or currently collect about you will be processed in full compliance with current European legislation and the Personal Data Protection Code, European Regulation no. 2016/679 (GDPR), to which Legislative Decree no. 196/2003 (Privacy Code) applies, which governs the processing of personal data carried out by any person resident or based in Italy.
By using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy.
Usage Data
- Name
- Mobile phone number
- Company name
Usage Data includes the following:
Internet Protocol (IP) address of computers accessing the site.
Web page requests
Reference web pages
Browser used to access the site
Access time and date
How we collect information
The “Service” collects and receives information from you in the following ways:
- When you fill out a registration form or otherwise submit your personal information.
- When you interact with our Service.
- From external publicly available sources.
The information received may be retained for long periods of time for reporting or accounting purposes in accordance with applicable law.
How we use your information
The “Service” may use your information for the following purposes:
- Provide, maintain, and monitor the use of our Service.
- To inform you about news, general information, special offers, new services, and events.
- Managing customer orders. Your email address or phone number and other user account information will be used to manage orders placed through our Service.
- Resolving disputes and protecting the site. Your information will be used in the event of a legal dispute to resolve issues related to our Service.
Changes and updates to the privacy policy
Changes to our privacy policy. Given that the state of perfection of automatic control mechanisms currently does not make them free from errors and failures, we reserve the right to make, without prior notice, any changes to this privacy policy that we consider necessary or that would be mandatory under law or another regulatory source. You should constantly and periodically check this privacy policy, as you will be deemed to have accepted the changes and updates if you continue to use the site after they are posted.
Rights of the interested party
At any time, in accordance with Articles 15 to 22 of EU Regulation No. 2016/679, the right to:
- request confirmation of the existence or non-existence of personal data;
- obtain information about the purposes of the processing, categories of personal data, recipients or categories of recipients to whom the personal data have been or will be disclosed, and, where possible, the storage period;
- obtain rectification and deletion (right to be forgotten) of data;
- obtain restriction of processing;
- ensure data portability, i.e. receive them from the data controller in a structured format commonly used and readable by an automatic device and transmit them to another data controller without hindrance;
- object to processing at any time;
- withdraw consent at any time without affecting the lawfulness of processing based on consent given before withdrawal;
- lodge a complaint with the supervisory authority.
You can exercise your rights by sending a written request to [email protected].

